Company
History:
Hunter Fan Company
is the world's oldest and largest ceiling fan manufacturer. The
Memphis-based company produces more than 300 residential, commercial, and
industrial ceiling fan models under such names as the 1886 Limited Edition,
the Hunter Original, the Seville, and the Fantasy Flier. Recognized
throughout North America and the world for its unparalleled commitment to
quality, the result of a 500-step inspection process, Hunter has earned a
reputation for producing powerful but quiet, wobble-free ceiling fans and is
believed to offer the most extensive service and warranty program in the
industry. Although the company is best known for its wide variety of ceiling
fans that are sold through home centers, discount stores, fan shops, and
lighting showrooms, it also manufactures more than 100 decorative and
mounting accessories as well as a line of programmable thermostats, highly
energy-efficient room air conditioners, and decorative indoor/outdoor
residential lighting products. Accounting for nearly one percent of the room
air conditioner market, Hunter has manufacturing operations in Memphis as
well as in Mexico and the Far East.
The Hunter Fan
Company was founded in 1886 in Syracuse, New York, by James C. Hunter and
his father, John Hunter, immigrants from Ireland. Originally known as the
Hunter Fan and Ventilating Company, the fledgling business first engaged in
the manufacture of water motors and meters. The founders expanded their
operations to include the production of belt-driven fans, the power for
which was first provided by water motors and later by the Tuerk Electric
Motor, which they developed. The Hunter reputation for quality was
established early in the company's history: some of these earliest
belt-driven fans are still in use today after more than a century.
In 1889 the
growing company moved its operations to Fulton, New York, where it would
spend the next fifty years at a plant located at Front Street, extending
from Huling Street to Tolbot Street. Twelve years later, upon the death of
John Hunter, his six sons incorporated the company and focused their
attention on expanding the production of ceiling fans. By the early 1920s,
the company was widely known for its high-quality electric fans. The early
models featured natural wood blades with ornate hardware and came with only
two blades; however, for two dollars more, customers could purchase a
four-bladed model. Noted for their elaborate "Dragon" design, the electric
fans were best suited for ceilings from ten feet and up and were advertised
as "ready for electric lights." By the early 1920s the Hunter name was
widely known throughout the United States and the world. The fans were
especially popular in India and China, and throughout the Far East, where
thousands were exported each year.
By the mid-1920s,
desk oscillating fans had been added to the Hunter product line. In 1936,
after purchasing the fan division of Century Electric Company, Hunter began
manufacturing large pedestal air circulating fans and direct exhaust fans as
well, which were used by many of the finest hotels and stores. Two years
later, the company began producing attic fans as well. With the onset of
World War II, the company suspended the manufacturing of ventilating
equipment for consumer use and concentrated its efforts on aiding the war
effort, producing belt fans for government use in Army hospitals and
barracks, and portable ventilators and oscillators for the Navy.
With the postwar boom in the U.S.
economy, Hunter expanded its operations to keep up with the growing need for
commercial and industrial ventilating equipment. In 1946 the company moved
its plant from Fulton to its present location in Memphis in order to take
advantage of the rapid industrial expansion of the South. Three years later,
Hunter was acquired by Robbins & Meyers, Inc., a fan
manufacturer based in Springfield, Illinois. For the next 45 years, Hunter
operated as a wholly owned subsidiary of Robbins & Meyers, producing a
complete line of residential, commercial, and industrial fans.
Although Hunter
performed consistently well throughout the 1960s and 1970s, by the mid-1980s
the company's limited line of ventilating products, combined with the
entrance of a number of new competitors into the market, brought on
financial crisis. In 1984, following two consecutive years of losses, the
struggling company was purchased from Robbins & Meyers by a group of senior
managers led by William C. Clouspy, who took over as company chairman and
chief executive officer. Clouspy, who explained to the Memphis Business
Journal that the parent company sold Hunter because "they thought we
were going down the tubes," accepted the risk and took the firm private,
rather than see the century-old company fail.
During the two
years following the takeover, the management team guided the company through
the financial crisis, developing a strategy of product diversification that
made Hunter profitable once again. By broadening the ceiling fan line and
adding air conditioners, dehumidifiers, programmable thermostats, and
lighting, Clouspy and his fellow managers were able to pay off 85 percent of
the initial acquisition debt in just two years, while increasing total
revenue to an estimated $123 million, an improvement of 23 percent from the
previous year.
Solidifying its
financial base by refinancing its remaining debt, Hunter was now in position
to expand its operations through acquisition. The management team purchased
Melnor Industries, a leading designer and manufacturer of lawn and garden
watering equipment, and Kenroy International, Inc., a designer and importer
of residential lighting products. In June 1987, the company went public
under the name Hunter-Melnor, Inc., with an initial offering of 1.05 million
shares at $9 per share.
The company's
renewed success was attributed in part to the management style of Clouspy
and his colleagues, who opted for a highly decentralized team of four
presidents, each responsible for one division of the company. Practicing
"participative management," the officers were given the freedom to exchange
ideas while retaining the flexibility needed to lead the company in creative
directions.
As Hunter was
expanding its operations during this period, the company again underwent an
organizational change. In 1988, just a year after it had gone public, the
company was privatized through a leveraged buyout led by the investment firm
Leach McMicking. The transition, however, did not impede the turnaround of
the company. Boosted by the strong performance of the Melnor group and its
line of garden chemical products, the Hunter group was able to take
advantage of the expanding fan market, landing four new major customers:
Payless Cashways, Kmart, Wal-Mart, and Target. Fan sales, once limited
primarily to the South, had extended throughout the nation. While Miami, for
instance, represented Hunter's top sales city in 1984, Phoenix headed the
list in 1987, followed by Philadelphia and Chicago. At least three factors
contributed to this geographical expansion: a significant decline in prices,
enabling more customers to purchase fans; the discovery of multiple
applications for ceiling fans for different rooms of a home; and a general
move in the replacement market toward the higher-priced, higher-quality fans
for which Hunter has been known. Driven by these forces, fan sales jumped
from 1.2 million units in 1980 to 16 million in 1987, the company's
one-hundredth year of operation.
As Hunter-Melnor,
led by president and chief executive officer G. Douglas Lingren, entered the
new decade, sales had grown to more than $100 million on the strength of the
company's ability to keep abreast with market trends and develop new
products. Competing in a market driven by such volatile factors as the
weather, new home construction, and remodeling, Hunter and the rest of the
industry were especially vulnerable to the recessionary economy of the late
1980s and early 1990s. Nevertheless, Hunter continued its pattern of growth
by focusing on the remodelling segment of the industry, where the demand for
its upscale units represented the greatest potential for profit. To take
full advantage of this market, the company--having acquired Ronel, a New
Jersey-based manufacturer of decorative lighting fixtures, in July
1989--became the first in the industry to define the ceiling fan as a
primary source of light, adapting halogen lights to its units. The company
also began selling units with wall-mounted and hand-held remote controls
designed for ease of operation, while adding new models designed and painted
specifically for use in the kitchen and outdoors.
While these
strategies kept Hunter-Melnor at the forefront of the industry, the
company's profitable Hunter division was weighted down by debt affecting the
entire company. To alleviate this problem and make each division bear the
responsibility for its own debt, Hunter-Melnor was divided into two
corporations in September 1991. Under the reorganization plan, Robert
Beasely took over as the new president and chief executive officer of Hunter
Fan. Kenroy International was placed under its control as a subsidiary. Less
encumbered by debt, Hunter Fan was able to direct its attention and
resources to advertising and product development.
While continuing
to emphasize the home fashion aspect of its ceiling fans, adding such models
as the Fantasy Flier--a fan replica derived from a naval archival drawing of
an F4U fighter plane&mdashø its product line, Hunter Fan launched the
largest advertising campaign in the history of the industry. The company set
the stage for its aggressive strategy in the summer of 1992 by reformatting
its logo across all of its product lines, incorporating a new Hunter green
color and introducing upscale packaging graphics. Starting in May 1993, the
company began advertising a wide variety of its ceiling fans in 30-second
prime time television spots and in such popular magazines as Newsweek
and Sports Illustrated, in which two-page, four-color spreads
appeared. The unprecedented advertisements emphasized both the multipurpose
dimension of ceiling fans, showing their effectiveness in areas as diverse
as the bathroom and the porch, and the economical advantages of the product,
making the case that fans are a cost-effective alternative to air
conditioning.
In the summer of
1993, the company introduced more than a hundred new lighting fixtures,
including models featuring weathered metal, colored glass, and textured
finishes, strengthening its reputation as the leading supplier of upscale
decorative fans. In October of that same year, the company added another
potentially profitable market to its repertoire when the United States Food
and Drug Administration approved its air purifiers as Class II medical
devices. This marked only the second time that an air purifier manufacturer
had received this certification, and the decision made it possible for
Hunter Fan to market its products to hospitals, nursing homes, and
allergists. Accordingly, the company launched a national print ad campaign
targeting consumers with ads in magazines such as Ladies Home Journal,
Reader's Digest, and Modern Maturity.
Perhaps the
company's most innovative and publicized campaign began in February 1995,
seven months into a major league baseball strike. Going against conventional
wisdom, Hunter Fan unveiled a baseball-themed ceiling fan and introduced a
nationwide "Why I Love Baseball" program, calling for baseball fans to write
letters explaining why they cherish the national pastime. As an added
incentive to the fans, the company awarded trips to the Baseball Hall of
Fame in Cooperstown, New York, and ceiling fans to winners of the contest,
which was judged by such well-known baseball fans as filmmaker Ken Burns,
Sporting News editor John Rawlings, and the "Clown Prince of Baseball,"
Max Patkin. Instead of proving a liability, the strike actually succeeded in
generating widespread interest in the contest and in the novelty item. With
more than 225 U.S. radio stations and a host of television stations and
major publications covering the campaign, Hunter Fan was able to reap
benefits from what may have first appeared to be a marketing disaster: in
just the first few weeks of the campaign, the baseball fan became one of the
company's leading sellers.
Behind the
strength of its bold marketing strategy, Hunter Fan has entered its second
century of operation well positioned for continued expansion. With a wide
range of ceiling fans, lighting fixtures, and other cooling products in its
repertoire, and its long history of excellence in quality and service, the
company is expected to move well beyond the $200 million mark. How far past
this level the company will go depends largely on the state of the U.S.
construction market, the success of new competitors to the industry, and the
height of the mercury on the thermometer.
Principal
Subsidiaries: Kenroy International.
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